| 강의경험 |
Curriculum Vitae
Lisa
Daegu, Dalseo-gu
Sangin 2 Dong 583-18
Hyeo Seong Art Bill # 201
704 812
Nationality: British
DOB: 09/03/84
I am looking for new experience in Korea which will offer me the opportunity to develop and strengthen my skills in teaching.
My year’s experience as an ESL Instructor and my degree in Anthropology has enabled me to develop good interpersonal skills, organisational skills, an analytical/logical approach to tasks and the ability to work under pressure. I am able to work well both on my own initiative and as part of a team.
My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences in teaching, business management, retail and patient care. I try to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally.
Education, Qualifications, and Experiences
October 09 – October 10, Joseph’s English School
ESL Instructor –Kindergartens to Adults
September 05 – June 08, University of Sussex, Brighton
Anthropology and Gender Studies (BA Hons) - 2:1
September 02 – June 04, East Berkshire College, Windsor.
A Level Photography - B
A Level Biology - B
AS Psychology - B
September 00 – June 02, East Berkshire College, Langley.
BTEC National Diploma in Public Services - MERIT
September 95 – June 00, Burnham Upper School, Slough.
G.C.S.E - 11 - A*-C grade
Key Skills
I have the intellect and skills (Practical and Technical skills in - IT, Communication, Personal Organisation, Teamwork, Planning, Timekeeping and Flexibility; Cerebral Skills- using Initiative, Analysing, Critiquing , Summarising, whilst also enjoying the challenges of Problem Solving) to be a valued member of any team. I am certain I could give you valuable assistance in satisfying client and company demand.
Work Placements
English Language Instructor – October 09 – Present – ‘Joseph’s English School’, Daegu, Korea.
Key Responsibilities
Ø ESL Instructor teaching various ages (kindergarten to adult)
Ø Focus on Reading skills, conversation, listening, grammar and writing
Ø Basic to advanced levels
Ø Business English / English Summer & Winter camps and activities
Ø Creating Conversation Topic, Grammar, and Writing books used throughout the school |
Key Achievements/Competencies
Ø Gained Skills in Lesson Planning and organisation
Ø Developed interpersonal skill with relating to children of varying abilities
Ø Demonstrated creativity
Ø Developed and maintained a knowledge base in learners
Ø Identified and responded to learners’ individual and group needs, interests, and goals when developing instructional plan
Ø Helped learners achieve their full potential across the curriculum
Ø Provided frequent and varied opportunities for students to apply their learning
|
Account Manager – June 07 – July 09 ‘American Express’, European Headquarters, Brighton.
Key Responsibilities
Ø Act as the primary service delivery contact for American Express
Ø Servicing High Value card member enquiries, disputes, account maintenance and internet servicing to achieve first contact resolutions.
Ø Evaluate account status enquiries, analysing information and recommending solutions.
Ø Perform financial and non-financial maintenance where necessary to ensure that customer and business expectations are met
Ø Exceed productivity standards by fulfilling all transactions in timely and accurate manner in accordance to commitments made to the customer, whilst building lasting and loyal relationships
|
Key Achievements/Competencies
Ø Strong results focus and desire to succeed
Ø Excellent team player
Ø Achieved production and quality targets in fast pace environment
Ø Excellent written and verbal communication skills
Ø Driven by innovation and change
Ø Demonstrated an organised, methodical and planned approach
Ø Analytical thinker and problem solver with an eye for detail
Ø Self-managing, with willing to take ownership of cases and learn new information
Ø Ability to absorb information quickly from a number of different sources
Ø PC literate and at ease with using multiple systems
Ø Shown a persistent commitment to the provision of excellences in customer service |
Care Work/Supportive Living - August 06 – July 07 ‘Turnstone Support’, Windsor.
Key Responsibilities
Ø Support worker for adults and children with learning disabilities
Ø Household Management
Ø Personal care and support with day today living, following care plans
Ø Liaise with outside agencies and other professionals on behalf of service users’
Ø Account for individuals monies in accordance with policies
|
Key Achievements/Competencies
Ø Enabled Service Users to gain confidence in achieving autonomous skills toward independent living
Ø Enhanced communication and listening skills
Ø Confidence with working with people of all abilities
|
Retail -December 00 – September 04 ‘Wickes’ DIY Store, Slough
January 05 – July 06 ‘Sainsbury’s’, Brighton.
Key Responsibilities
Ø Supervisory role
Ø Customer services
Ø Front Desk
Ø Complaints
Ø Cash Handling
Ø Accounting & financing
|
Key Achievements/Competencies
Ø Leadership skills and decision making qualities
Ø Excellent face to face customer service skills
Ø Efficiency and diligence in cash handling ability
Ø Enhanced Time management and deadline handling
Ø The ability to work fast, efficiently and with confidence whilst under pressure
Ø Enhanced customer care and communication skills
Ø Fully trained in the Wickes training scheme, reaching Gold level
|
Interests I volunteer at KAPS animal shelter in Daegu on the weekend. I am a member of the Amnesty International Group. In my personal time I enjoy learning Korean, creative writing, poetry, painting, photography and playing the guitar.
References are available on request |
