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  Merita
 
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°­ÀÇ°æÇè EDUCATION

University of Houston                    Houston, TX                    May 2009
CT Bauer College of Business
Bachelor of Business Administration in Finance
- Minor: Accounting



WORK EXPERIENCE

Schlumberger Ltd.                            Houston, TX                               12/2009-05/2010
    Stock Option Administrator
•    Performed daily processing, primarily share movement and execution of orders, verified and prepared information for the exercise of stock awards ex: option prices, shares vested, trading window, tax withholdings, country specific tax issues, agent/broker instructions, and employment verification
•    Accountable for daily administration of employee stock option plans including data integrity, exercises, grants, cancellations and resolution of personnel issues
•    Worked with brokers and transfer agent to answer employee questions, resolved processing and tracking errors and learned new administrative systems and software
•    Prepared month-end equity reports for various departments: Payroll, Tax, Accounting, HR. Reconciled daily shares exercised, daily payments of options to stock option cash account
•    Calculated and provided disqualifying disposition information ex: W-2 income to payroll and option gain to employees
•    Responded to requests for equity plan information from plan participants over email, in person, and through the phone
•    Reconciled daily and monthly wire activity for the stock option bank account
•    Researched, resolved and responded to global long-term incentive plan inquiries, process stock option exercises/restricted share releases, and report of plan activities while keeping in balance with internal department and external vendors
Merrill Lynch                            Houston, TX                               01/2009-06/2009
    Financial Advisor Intern
•    Worked with other Financial Advisors in client portfolio assessments and financial planning
•    Conducted basic financial investing and portfolio outlooks for individual as well as corporate
•    Formulated promotional marketing materials and
•    Maintained regular contact with potential clients by utilizing the cold/warm calling procedure
•    Set up and attended over 7 Wealth Management seminars
•    Provided support in Professional Money Management
Arbitron Inc                              Houston, TX                                    05/2008-09/2008
    Research Associate
•    Conducted telephone surveys
•    Used computer-assisted telephone interviewing
•    Collected responses and accurately recorded over 3,200 records into the system
Transway Insurance Agency                                   Houston, TX                     01/2008-05/2008
      Customer Service Representative
•    Provide commercial insurance quotes
•    Communicated effectively and courteously with people of all socio-economic and ethnic backgrounds
•    Attended to inbound client phone calls in answering inquiries relating our services
•    Tabulated and managed approximately 3,650 sales and client data into our system
Wimberley Insurance & Financial Services            Houston, TX                     05/2003-08/2007
  Customer Service Representative
•    Resolved client billing issues and screened for insurance eligibility
•    Established new and existing clients through telemarketing and cross-selling through email and telephone
•    Created customer-to-insurance relationship by maintaining customer support regarding home and auto insurance
•    Prepared over 5,700 insurance quotes and bound policies
•    Entered client information data in to database

           
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